Voice AI Turns Missed Calls Into Booked Appointments

Did You Know You Can Turn Every Missed Call Into a Booked Appointment?

July 07, 20251 min read

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Voice AI Turns Missed Calls Into Booked Appointments

Missed calls don’t have to mean missed opportunities. With HighLevel’s Voice AI, you can automatically convert every missed call into a booked appointment—24/7. This powerful tool uses an intelligent voice agent to interact with callers in real-time, even when you’re unavailable.

Setting Up Voice AI Agents in HighLevel

To start, navigate to the “Voice AI Agents” section under your sub-account settings. Here, you can edit or create a Voice AI agent specifically tailored to handle missed calls. These agents can be fully customized to recognize and respond with appointment booking as a primary goal.

Configuring Appointment Booking Settings

Once inside your agent settings, switch to Advanced Mode. Under the “Appointment Booking” section, you can:

  • Select your preferred calendar

  • Set available days and appointment slots per day

  • Define how much time should occur between appointments

These configurations ensure your AI agent books appointments that fit your availability and workflow.

Finalizing and Going Live with Voice AI

Once everything is configured, simply save your settings. Now, anytime someone calls your business and no one answers, your Voice AI agent steps in to seamlessly handle the call and secure an appointment.

This feature is a major advantage for staying connected with leads and clients without having to rely solely on human availability.

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