Built on trust. Secured for scale.
Enterprise-grade security, privacy, and compliance infrastructure for agencies and their clients.
Privacy, Security & Compliance
SOC 2 Type II
Audited &verified
HighLevel undergoes annual SOC 2 Type II assessments. This attestation verifies that our internal controls for security, availability, and confidentiality meet the rigorous standards established by the AICPA.
EU Data Privacy Framework
Global data protection
We maintain certification under the EU-U.S. Data Privacy Framework. This ensures lawful transfer mechanisms and regulatory compliance for personal data moving between the European Union and the United States.
GDPR
Privacy law ready
HighLevel complies with global privacy laws, including the GDPR, U.S. state privacy laws like the CCPA, and CAN-SPAM. We also give you the tools to do the same: manage user consent, fulfill data access and deletion requests, and maintain compliance across your entire sub-account network, wherever your customers are located..
HIPAA
HIPAA ready
Securely manage Protected Health Information (PHI) with enterprise-grade encryption. We support Business Associate Agreements (BAAs) to ensure your agency meets all regulatory standards for healthcare clients.
The four pillars of security
Infrastructure security
Hosted on Google Cloud Platform (GCP)
Encryption: TLS 1.2+ (in transit) and AES-256
(at rest)
DDoS mitigation & Web Application Firewall (WAF)
Product security
Focus on what the user can control
Two-Factor Authentication (2FA) enforcement
Granular User Permissions & Audit Logs
Single Sign-On (SSO)
Operational security
Mandatory employee background checks
Continuous security training
Vendor Risk Management (VRM) protocols
Application security
Regular third-party Penetration Testing
Responsible Disclosure Program
Automated vulnerability scanning
Shift-Left Security for development
SOCIALS
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