Streamline Review Management with HighLevel Reviews AI

Managing reviews across platforms like Google and Facebook is essential for maintaining your business’s reputation — and now HighLevel makes it effortless with Reviews AI. This smart tool monitors your reviews and can even respond automatically, helping you stay responsive and professional without lifting a finger.

How Reviews AI Enhances Reputation Management

Reviews AI is built to support rapidly growing businesses by ensuring timely responses to customer feedback. Google’s ranking algorithm rewards businesses that actively engage with reviews, so staying on top of this can directly impact your search visibility.

With Reviews AI, you can:

✅ Automatically monitor incoming reviews from connected listings

✅ Choose between suggestive or auto-response modes

✅ Customize responses based on star ratings and tone

✅ Support multiple languages and business locations

Setting Up Reviews AI in HighLevel

Getting started is simple:

1. Connect at least one review source (e.g., Google Business Profile) in your HighLevel sub-account

2. Navigate to “Reputation” > “Settings” > “Reviews AI”

3. Choose between suggestive (manual approval) or auto-response (fully automated) modes

Create Smart AI Agents for Personalized Responses

HighLevel allows you to create up to five AI agents, each tailored to different review types (1-star to 5-star). These agents can be customized with:

✅ Unique names and personalities

✅ Specific tones (e.g., professional, empathetic)

✅ Review type triggers and language preferences

✅ Review source targeting

You can preview how each AI agent would respond and tweak instructions until the tone and message are just right.

Why This Matters

Timely, personalized responses to customer feedback can boost trust and SEO. Reviews AI automates this without losing the human touch, giving you more time to focus on growth.

🚀 Did you also know.....For a limited time, you can get 30 days FREE access to the full AI Employee suite - including Voice AI, Conversation AI, Content AI, Review Reply AI, Workflow & Funnel AI, and more!? Take advantage of our Summer of AI by clicking here!