Did You Know HighLevel Can Automatically Transcribe and Summarize Your Calls?
Turn conversations into actionable insights with HighLevel AI call transcription
Every client call is packed with valuable details. Budget notes, timelines, next steps. But replaying calls or writing notes takes time. HighLevel’s AI call transcription and summaries help you capture everything automatically so you can move faster and stay focused.
How HighLevel AI call transcription works
HighLevel AI call transcription automatically converts recorded calls into searchable text. Every conversation is saved inside the contact record so nothing gets lost. Instead of listening to calls again you can quickly scan what was said and take action.
This makes it easier to stay organized and aligned across your team.
Benefits of HighLevel AI call summaries
When transcription is paired with workflows, HighLevel can generate short AI summaries for every call. These summaries highlight the most important points and what happens next.
✔ Save hours reviewing calls
✔ Quickly understand client needs
✔ Improve follow-up and internal communication
✔ Keep sales and support teams aligned
How to set up HighLevel call transcription
Setting up call transcription in HighLevel only takes a few steps.
1️⃣ Go to settings inside your sub account
2️⃣ Open phone system then voice
3️⃣ Toggle on call recording and call transcription
Once enabled every call will automatically generate a transcription.
How to create AI call summaries with HighLevel workflows
You can use workflows to automatically summarize call transcriptions and notify your team.
1️⃣ Create a new workflow from scratch
2️⃣ Choose transcript generated as the trigger
3️⃣ Add the workflow AI summarize text action
4️⃣ Use the transcript as the input text
5️⃣ Send the summary using an internal notification
After publishing every call will be summarized and delivered to your team automatically.
Why HighLevel AI call transcription matters
HighLevel AI call transcription and summaries help you capture every detail without extra work. You spend less time reviewing calls and more time closing deals and serving clients. And it all happens inside the HighLevel platform.
Login or start a free trial today to try it for yourself!
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