Did You Know You Can Build an AI Conversational Assistant for Plumbers in Highlevel?

June 18, 2025•2 min read

HighLevel’s AI Assistant: The Smart Solution for On-the-Go Plumbers

If you’re a plumber who’s often out in the field, missing calls or messages can mean missed opportunities. HighLevel’s AI Conversational Assistant helps ensure you never lose a lead again. No coding, no tech wizardry—just results. With this feature, you can quickly build an AI-powered assistant that qualifies leads, handles inquiries, and even books appointments automatically 🛠️📅

Setting Up Your AI Assistant Inside HighLevel

You’ll find the magic under AI Agents > Conversational AI. Simply click Create Bot, choose a function (like appointment booking), and toggle on Autopilot. From there, you’ll name your assistant—say, “Plumbing AI Assistant”—and select the communication channels it will monitor: SMS, Instagram, Facebook, live chat, or your chat widget.

Customizing Bot Functions for Your Plumbing Business

Once you select the bot function (e.g., appointment booking), you can dive into settings like:

Wait time (make responses feel more human)
Max messages per conversation
Channel preferences

Training the Bot with Your Business Info

To give your assistant the knowledge it needs:

1️⃣ Go to Bot Training

2️⃣ Create or select a Knowledge Base

3️⃣ Add your website URL and FAQs

HighLevel will scrape your site and auto-train your bot—no manual input required. This ensures it gives accurate, on-brand responses every time.

Deploying Your AI Bot with a Chat Widget

If you only want your bot to work via live chat, just head to Sites > Chat Widget. Create a new widget, customize it, and embed it on your site. If you’re using a HighLevel-built website, toggle on the chat widget option for instant setup.