HighLevel’s LevelUp Day releases - Built for small business owners like you

Hey small business owners! We just wrapped up LevelUp Day, the first day of our annual HighLevel conference, where we dropped hundreds of new features and updates to make the platform more helpful and effective for you.

This year’s releases were built for you, the entrepreneurs, creators and local legends who keep things running every day. We focused on tools that make life simpler by helping you get more customers, save time and keep everything in one place.

From smarter AI and faster websites to easier bookings, payments and customer follow-ups, here’s just a taste of what’s new inside HighLevel, all designed to help your business grow bigger, faster and smoother than ever.

Communicate and connect with customers

Strong communication builds loyal customers and this year’s updates make staying in touch easier than ever. Whether you’re answering questions, booking appointments or following up with leads, HighLevel now gives you faster tools and smarter automation to keep every conversation flowing.

Here’s what’s new:

Smarter Conversation AI now understands context and tone so your automated replies sound more natural and stay on topic.

The new flow-based Conversation AI builder lets you create chat experiences visually. Just drag, drop and test right inside the platform.

Voice AI Chat Widget adds a personal touch by letting customers chat or speak directly with your website.

Website Chatbots can now respond to images and audio, making it easier to help customers who send screenshots or voice notes.

The redesigned Conversations inbox loads faster and keeps messages from every channel in one clean view.

Response time goals (SLAs) help you track and improve your team's response time.

Live Chat attachments mean customers can upload photos or documents without switching tools.

Custom AI Agent names and call recording notices make your chat widget feel personal and trustworthy.

TikTok DMs and comment automation bring your social conversations right into HighLevel.

WhatsApp and SMS notifications for calendars and services automatically keep customers informed about bookings and reminders.

All of these upgrades work together to help you respond faster, stay organized and create more meaningful customer interactions every day.

Book clients and manage schedules: Simplify appointments, automate reminders, and save hours every week

Running a small business means juggling a lot at once. These updates make it easier to stay organized, fill your calendar and keep every appointment on track.

Here’s what’s new:

PayPal support for calendars and services gives your customers a fast, trusted way to pay when they book. Collect deposits or full payments right on the spot.

Multi-day rental bookings are perfect if you rent equipment, event space or properties. Clients can now reserve multiple days in one simple flow.

Centralized availability management lets you set shared schedules across your team so every calendar stays accurate and conflicts disappear.

Together, these updates help you save time, reduce no-shows and make booking with your business a smooth experience from start to finish.

Get paid and stay organized

Money matters and these updates make getting paid faster, safer and easier to manage. Whether you’re selling products online or taking payments in person, HighLevel helps you keep everything running smoothly.

Here’s what’s new:

Granular payment permissions let you control who can view or manage transactions, keeping your finances secure while your team stays productive.

3D Secure (3DS) for Square payments adds an extra layer of protection so every transaction is verified and fraud stays out.

Manual and Smart Collections in your e-commerce store make it simple to organize products. You can handpick items or let HighLevel group them automatically.

Printify integration connects your store to on-demand printing so you can sell branded merch without managing inventory.

Smarter shipping options let you set delivery costs by product or profile for clear pricing every time.

These updates give you more control and confidence in every sale, so you can focus on serving customers instead of chasing payments.

Build your brand and attract more customers

Your brand is what makes you stand out and this year’s updates make it easier to look professional, build trust and get noticed online. From your website to your reviews, everything now works together to help your business shine.

Here’s what’s new:

AI Funnel Builder helps you create beautiful, high-performing web pages in minutes. Describe what you want and watch AI design it for you.

WordPress performance reports show how fast your site loads and where you can improve to enhance SEO and the customer experience.

Custom HTML pages and dynamic values give you more control over your content so every visitor sees a personalized touch.

The built-in image editor lets you crop, resize and polish visuals right inside HighLevel.

Global color palettes in Brandboards keep every funnel, email and page on-brand without extra setup.

Branded review request templates make asking for reviews easy and consistent.

Competitor analysis in Reputation Management helps you see how your business stacks up against others nearby.

Bulk review requests send invites to dozens or hundreds of happy customers at once so you can boost your online reputation fast.

Each of these updates was designed to help your business look its best, win more trust and attract more of the right customers every day.

Stay productive anywhere

Whether you’re at your desk, on the road or meeting customers face to face, HighLevel keeps your business running smoothly wherever you are.

Here’s what’s new:

The all-new Mobile App 4.0 gives you full access to your conversations, bookings, payments and tasks in one easy view. It’s faster, cleaner and built for everyday use.

The AI-powered business card scanner instantly adds new leads to your CRM. Snap a photo and watch it capture every detail with perfect accuracy.

Local presence dialing automatically matches your outgoing number to your customer’s area code, so more people pick up.

Multi-location call handling lets you manage calls from different brands or locations without switching accounts.

The HighLevel desktop app for Mac brings the full platform to your computer, with faster performance and fewer distractions.

With these upgrades, you can stay connected, respond quickly and keep your business moving no matter where the day takes you.

Track performance and growth

You can’t improve what you can’t measure and now you’ve got clearer insight into every part of your business. These updates make it easy to see what’s working, what needs attention and where to focus next.

Here’s what’s new:

Meta Ad Widgets and Insights bring your ad data into one dashboard so you can see spend, clicks and conversions alongside your leads and sales.

Custom dashboards and reports for all plans let you track key metrics like revenue, reviews and bookings without additional tools.

Custom Object widgets give you more ways to visualize data that matters most to your business, from memberships to projects.

These reporting upgrades help you make smarter decisions, prove what’s working and keep your business moving in the right direction.

Market smarter and engage audiences

Marketing doesn’t have to feel overwhelming. These new tools help you reach your audience, stay active on social and keep customers coming back without adding hours to your day.

Here’s what’s new:

Social Listening helps you track mentions and keywords so you always know what people are saying about your business.

Comment Management lets you read and reply to comments from all your social platforms in one place.

Threads and Bluesky integrations make it easy to plan and post content to the newest social networks.

Go Live in Communities lets you host live sessions, Q&As and coaching calls directly inside your groups.

Live streaming and video calling bring a real-time connection to your community or team without third-party tools.

Best time recommendations for email campaigns help you send messages when customers are most likely to open and click.

With these updates, you can connect, share and sell with confidence while keeping all your marketing under one roof.

Automate and simplify daily work

Running a business means juggling a lot of moving parts and automation helps keep everything in sync. These updates make it easier to organize your contacts, create smooth workflows and get more done with less effort.

Here’s what’s new:

The Advanced Workflow Builder gives you a clear, drag-and-drop view of your automations so you can build smarter systems without getting lost in menus.

Revamped contact lists and SmartLists make it faster to find and organize leads.

The new contact detail page brings conversations, notes and activity history into one simple view.

Duplicate management and merging clean up your database automatically so every contact stays accurate.

Customizable contact forms help you capture exactly the right information for your business.

Multi-object task association links one task to multiple records so nothing slips through the cracks.

Address auto-complete speeds up forms and surveys while reducing errors.

Element and slide cloning make building forms, surveys and quizzes faster than ever.

New personality quizzes and scoring controls let you create interactive experiences that help you learn more about your audience.

The refreshed Restore Page makes it simple to recover deleted contacts, campaigns or assets in just a few clicks.

These tools work behind the scenes to keep your operations running smoothly so you can spend more time growing your business and less time managing it.

Performance, accessibility and reliability

Behind every great experience is a system that just works. These updates make HighLevel faster, more accessible and more dependable so you can focus on your customers.

Here’s what’s new:

Improved accessibility across the platform means smoother keyboard navigation and better screen reader support for all users.

New drip mode in bulk actions keeps large sends steady and reliable, improving message delivery.

Bulk SMS upgrades boost speed, accuracy and tracking so your texts always reach the right people.

These enhancements make HighLevel stronger than ever, giving you a platform that’s fast, dependable and built to grow right alongside your business.

Ready to give HighLevel a try?

These are just some of the powerful new features now included in HighLevel. Imagine what you could do with the entire platform working for you 24/7.

But you don’t have to go all in right away.

Start your free 14-day trial today and take one of these new features for a test drive.

Then you’ll see how HighLevel can help you book more clients, save more time and grow your business faster.