Muse by Meta Is Now Live in HighLevel

Meta just introduced Muse, its new AI agent, and HighLevel is one of the first business operating systems Meta chose to partner with.

That matters because AI agents become much more useful when they can actually work inside the systems where your business runs.

By connecting Muse with HighLevel, businesses can put Meta’s agentic AI to work across the workflows, conversations, calendars and customer data they already manage in HighLevel.

It’s another step toward a future we’re both building: AI that does more than answering questions, it gets work done.

“AI that can answer questions is useful. AI that can actually get something done for your business is a whole different ballgame. That’s what’s exciting about Muse working with HighLevel. Meta brings the intelligence, we give it access to the workflows and tools businesses already use every day, and suddenly the agent can go from talking about the work to actually doing it.” - Shaun Clark, Co-Founder, HighLevel

Meta + HighLevel: Turning AI into action

Muse is Meta’s new agent designed to take on multi-step tasks across the web. Give it a goal and it can create a plan, work across connected tools and continue making progress on your behalf.

HighLevel gives agents like Muse something equally important: a place to take meaningful business action.

With Muse connected to HighLevel, you can bring Meta’s agent capabilities into the same operating system you already use to manage leads, conversations, appointments and customer relationships.

Instead of AI operating on the sidelines, it can become part of how work gets done.

What can Muse do with HighLevel?

Connecting Muse to HighLevel opens up practical ways to delegate work across your business.

For example, you could ask Muse to:

• Work with your leads. Use HighLevel to access the information and workflows needed to help manage lead activity.

• Manage your schedule. Coordinate with prospects and book meetings into your HighLevel calendars.

• Keep customer information organized. Update contact records as new information becomes available.

• Help you prepare for meetings. Research a business on the web, then use information in HighLevel to help you get up to speed before a call.

• Work across multi-step tasks. Combine actions on the web with actions inside HighLevel to complete more complex workflows.

The bigger idea is simple: Muse brings the agent. HighLevel gives it a place to work.

Built for an agentic future

AI agents need access to business systems to be useful, but that access also needs to be managed thoughtfully.

That’s an important part of what HighLevel brings to the partnership.

Muse can interact with HighLevel through supported connections and authenticated experiences, giving businesses a structured way for the agent to work with the tools and information inside their account.

And when activity happens in HighLevel, your CRM remains the central system for your business.

Contacts stay in HighLevel. Conversations stay connected to customer records. Appointments stay on your calendars. Your team keeps the visibility and context they need to understand what’s happening across the customer journey.

As AI agents become capable of doing more, that centralized business context becomes even more valuable.

More agents. One operating system.

Muse is an exciting addition to a much bigger AI ecosystem.

HighLevel is already building AI agents and AI-powered tools that help businesses handle conversations, voice, workflows and other day-to-day work. Now, our partnership with Meta expands what’s possible by allowing another powerful agent to work with HighLevel.

We believe businesses should be able to take advantage of the AI tools that work best for them without fragmenting the systems that run their business.

That’s why we’re building HighLevel to be the operating system where AI can take action.

Whether that intelligence comes from HighLevel or innovative partners like Meta, HighLevel provides the business infrastructure that turns AI capabilities into real workflows and real outcomes.

Meta and HighLevel are building what comes next

AI is quickly moving from tools that generate answers to agents that can take action.

Meta is pushing that evolution forward with Muse. HighLevel is building the operating system where agents can put those capabilities to work for businesses.

The next generation of AI won’t live in isolation. Agents will work across the tools, data and workflows businesses already depend on.

We’re making sure HighLevel is where that work can happen.

Ready to see what’s possible when AI connects to your entire business?