Did You Know You Can Add Quick Reply Buttons to Messenger and Instagram DMs?
Use Quick Replies to Improve Social Media Conversations
When people message your business on platforms like Instagram or Facebook, making it easy for them to respond quickly helps keep the conversation going. With over 150 million people messaging businesses on Instagram every month, it’s important to create a smooth experience.
HighLevel’s quick reply feature lets you add suggested responses right inside the message, so users can reply with just one tap.
How It Works
Set up a workflow with a trigger based on someone messaging your page.
Choose the Instagram or Facebook Interactive Messenger action.
Select the quick reply option and add up to three response buttons (for example: “Book a Call,” “Visit Website,” or “Watch on YouTube”).
Depending on what the person clicks, you can set up follow-up messages or launch new automations.
Why It’s Useful
Makes replying easy and instant for customers.
Helps guide people toward your most important actions.
Saves time for both your team and your audience.
If you’re using social media to connect with leads or customers, quick replies can make a big difference in how smoothly those conversations go. Give it a try in your next workflow.
Login or start a free trial today!
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