Release Radar week of September 22, 2025

Release Radar Blog for the Week of Sept 22, 2025

September 29, 2025•2 min read

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September 22nd - September 26th 2025

Time Stamps

🎬 00:00 Introduction and Event Recap
💰 01:11 Exciting Cash Prizes and Agent Updates
🌐 02:14 WordPress Updates and Enhancements
💳 03:30 New Payment Features
📧 05:35 Email Builder Improvements
📞 07:41 Phone System Updates
🗓️ 13:45 Listings and Calendar Enhancements
🔐 17:29 Multi-Channel OTP Verification Update
⚡ 18:56 Workflows: Contactless Tasks Support
💬 20:42 Chat Widget Customizable Message Field
🛡️ 21:50 HIPAA Compliance and PandaDoc BAAs
📊 23:38 Funnel and Website Metrics Enhancement
🎥 25:08 Video Player Major Update
🧾 26:39 Customizable Invoice Layouts
🔗 27:41 Calendly Integration and Webhooks Update
🗣️ 29:01 Voice AI Agents MCP Integration
🚀 30:22 Upcoming Features and LevelUp Summit

🔥 Featured Releases 🔥

Workflows: Contactless Tasks Support

The 'Add Task' action now lets you create contactless tasks with assignee, due date, priority and notes.

This update makes workflows more versatile by supporting operational and back-office to-dos that don’t tie to a contact record. From billing reminders to internal checklists, you can now automate standalone tasks with full details, streamlining team handoffs without extra workarounds.

Add Photos to Estimates

Add photos to estimates so clients get clear visuals and approve faster.

By pairing line items with images, estimates become clearer, more persuasive and easier for clients to approve. Whether showcasing options, highlighting details or preventing misunderstandings, photo-enhanced estimates help you close deals faster and with greater confidence.

Voice AI Agents MCP Integration

Empower your Voice AI Agents with the new MCP integration, enabling seamless access to external tools and dynamic workflows.

With MCP, your agents can now tap into external systems, run tasks dynamically, and adapt responses based on context, all without leaving HighLevel. This integration makes Voice AI more powerful, flexible and connected, giving you smarter automations and richer customer experiences.

WordPress: New Customer Support Features

We've made WordPress hosting effortless with three new support features, now live in the setup guide CTA.

From instant expert calls to in-app resources and direct townhall access, agencies now have everything they need to succeed with WordPress hosting right at their fingertips. These additions cut wait times, boost transparency, and make it easier than ever to get support, stay informed and keep projects moving smoothly.

Email Builder: Sync Edits to Email Templates in Workflows

Enjoy full control when linking workflow email actions with templates. Choose between continuous syncing or independent editing.

This update removes the guesswork by letting you decide exactly how workflow emails and templates interact. Whether you want effortless consistency with continuous sync or the freedom to create unique, one-off messages, you now have full transparency and control, saving time while avoiding accidental edits across workflows.