The Top 10 HighLevel AI Releases of 2025 (...so far)

2025 didn’t just raise the bar for AI in agencies. It blew the doors off.

This year, HighLevel AI went from being a helpful assistant to becoming a doer. These aren’t just updates. They’re superpowers for your agency and business. 

From smarter automations to agents that handle calls, appointments and even creative work, AI is now your 24/7 teammate.

And here’s the best part: you can try them all for yourself with AI Employee, free for 30 days… but only if you claim it before September 1 at 11:59 PM PDT.

Let’s count down the breakthroughs that changed the game.

#10 – Voice AI Agent Hours & Backup Settings

No more missed calls after hours.

Now your Voice AI can cover late nights, weekends, even lunch breaks. Set agent schedules, choose what happens when it can’t pick up and watch it act like a night-shift receptionist who never complains.

Perfect for businesses warming up to AI. Test it after hours, then expand when you’re ready.

#9 – Workflow AI Troubleshooter & Assistant

Big messy workflow? Don’t sweat it.

This update gives you a built-in AI wizard that:

✅ Flags broken steps with red-dot warnings

✅ Explains workflows in plain English

✅ Suggests better ways to build

It’s like having a HighLevel pro on call 24/7, breaking down complex snapshots into something you can actually use.

#8 – Guided Conversation AI Prompting

Prompt engineering, simplified.

Instead of staring at a blank screen, you get step-by-step guidance through form-style questions that build the perfect AI prompt for you.

Think GPS for building AI agents. No tech wizardry required.

#7 – Find Prospects with AI

Your new biz dev rep never sleeps.

Enter your niche and location, and AI delivers fresh, qualified leads every day. It filters based on real criteria, not random guesses, so you can focus on closing instead of cold-list hunting.

#6 – Multiple Knowledge Base Integration

One-size-fits-all bots are out. Specialists are in.

Now you can train different AI agents on different knowledge bases. One knows HVAC, one knows plumbing and another knows sales. They even tag-team seamlessly mid-convo.

The result? Laser-focused answers and zero hallucinations.

#5 – Brand Voice Integration with Content AI

Finally, AI that actually sounds like you.

Content AI now syncs directly with your brand voice. Define your tone once (witty, bold, formal, playful) and every piece of content comes out on brand.

Set it once. Forget it. Stay consistent everywhere.

#4 – Separate Live and Post-Call Actions in Voice AI

Your AI can now multitask during and after a call.

✅ Live actions: transfer callers, route requests, trigger on-call decisions

✅ Post-call actions: launch workflows, send follow-ups, update records

It’s smarter, faster and more personalized than ever.

#3 – Cancel or Reschedule Appointments with Conversation AI

Your AI already booked appointments. Now it cancels and reschedules them too.

No more “let me check with someone.” AI sees your actual calendar, suggests open slots and updates instantly.

It’s like giving your AI admin access… without the PTO.

#2 – New OpenAI Image Generator Integration

AI graphics got a glow-up.

The latest image model creates:

✅ Realistic visuals with accurate text

✅ Natural-looking hands (yes, five fingers!)

✅ Polished assets ready for websites, ads or sales pages

From sharks waving HighLevel flags to custom client graphics. If you can imagine it, AI can create it.

#1 – Voice AI Inbound & Outbound Webhooks

This is beyond call handling.

Now Voice AI can connect to live data during a call. Inventory, pricing, availability. Your AI can check it, confirm it and respond instantly.

Faster. Smarter. Scalable. This update turns Voice AI into a true decision-maker.

Of course, we couldn’t limit ourselves to just 10 amazing AI releases. So we’re including these two bonus releases. 

Bonus #1 – Workflow AI Builder

Why build workflows when AI can?

Just describe what you want (Create a follow-up after someone books a call) and AI builds the entire workflow: triggers, actions, even IF/THEN branches.

Setup time goes from hours to minutes.

Bonus #2 – Ask AI

Your all-access AI command center.

Generate copy, create images, brainstorm workflows, get troubleshooting help… all from one familiar chat-style field inside HighLevel.

It’s ChatGPT inside your dashboard, with platform context baked in.

What this means for agencies and businesses

These releases mark the shift from AI as an assistant to AI as an employee.

Voice AI answers, routes, and acts in real time. Conversation AI manages calendars. Content AI writes and designs in your voice. Workflow AI builds entire automations.

The result? More output with less effort and no extra headcount.

“Within the first week, Voice AI captured 79 numbers we would have missed. We booked 20% of those calls. That’s business we’d have lost without it.” - Dr. Anne T

“HighLevel’s Voice AI is an industry disruptor. We replaced human answering services and our clients love it. If you’re not using it yet, you’re going to get left behind.” - Todd R

And this is just the beginning. HighLevel’s AI capabilities are expanding fast. Now is the time to get familiar and start putting them to work in your business.

Last Chance: Claim AI Employee Free Before September 1

You can test every feature on this list by starting your free 14-day HighLevel trial and activating AI

Employee at no cost. That gives you 30 full days to put these tools to work.

But you must act fast: the Summer of AI promo ends September 1 at 11:59 PM PDT. Once it’s gone, so is your free AI Employee.