touhin hussain

Touhid Hasan: Field Service Management in HighLevel

April 17, 20261 min read

Most agencies stop at the funnel. Touhid Hasan built something that starts where the funnel ends.

As CMO of FieldTask; a field service management solution built natively inside the HighLevel ecosystem, Touhid's focus isn't lead generation. It's what happens after the lead becomes a client: the job orders, the dispatched technicians, the optimized routes, the proof that work actually got done. His approach is simple, if your clients are running field operations on five disconnected tools, you haven't solved their problem. You've just added to it.

Touhid brings hands-on experience building integrated workflows for agencies and service businesses in the field service, home service and outdoor sectors. His results include:

  • Building a full field operations platform inside HighLevel covering job management, dispatching, route optimization, live location tracking and proof of work

  • Helping agencies move beyond marketing-only service offerings to support real operational workflows for their clients

  • Reducing tool sprawl for service businesses and strengthening long-term agency-client retention through practical, scalable systems

In this Spotlight Session, Touhid breaks down:

  • How to manage an entire field service operation, work orders, dispatching, route view, and live tracking, inside HighLevel

  • Why agencies that only deliver marketing are leaving retention on the table and how expanding into operations changes that relationship

  • How proof of work and live location tracking create the accountability and transparency service businesses need to scale with confidence

His story reinforces one thing: HighLevel isn't just a marketing platform, it's an operating system for running a business, and the agencies who treat it that way are the ones clients keep around.

Watch the full Spotlight Session and explore how HighLevel can help your business scale. 👉 Start your 14-day FREE trial → http://www.gohighlevel.com/ghl_blog




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