No. HighLevel operates on a month-to-month basis. There are no long-term contracts, and you can upgrade, downgrade, or cancel your account at any time directly from your dashboard.

Yes! HighLevel is an all-in-one platform designed to replace multiple subscriptions you're probably paying for now. Most users replace their CRM, funnel builder, email marketing software, appointment scheduler, SMS marketing tools, and review management software just to name a few. Consolidating these into HighLevel often saves agencies hundreds if not thousands of dollars per month.

Yes, we offer a 14-day free trial. You get full access to the features of your chosen tier so you can set up your account, build funnels, and test automations before you pay a dime.

No! While HighLevel is a powerful enterprise-grade tool, it is built with usability in mind. We provide extensive support (especially when you're just getting started), a "Snapshot" library of pre-built accounts for various industries (like Real Estate, Dentists and Gyms), and a massive community of users to help you get started quickly without any technical knowledge.

The primary difference is the number of "Sub-Accounts" you can manage. The Agency Starter ($97/mo) includes 3 Sub-Accounts, making it perfect for a single business owner or a new agency. The Agency Unlimited ($297/mo) includes unlimited Sub-Accounts, allowing you to scale your agency and add as many clients as you want without your software costs increasing.

SaaS Mode transforms HighLevel into your own sellable software product. It allows you to sell subscriptions directly from your website, automatically creating client accounts without any manual work from you. You set the price, the system handles the setup, and you earn additional recurring revenue by automatically rebilling for SMS, email usage, and other popular features like WordPress hosting.

On all plans, you get unlimited contacts and unlimited users (team members). On the Agency Starter plan, you are limited to 3 Sub-Accounts. On the Unlimited and Pro plans, you also get unlimited Sub-Accounts.

Yes. You can connect custom domains for all your funnels and websites. Plus, you have the ability to white-label the desktop web app, meaning your clients see your logo and branding when they log in, not HighLevel's.

Your subscription covers the platform features, but there are usage-based costs for telecommunications and AI services, which are standard across the industry. This includes charges for phone numbers, SMS (text messaging), emails sent, and premium AI usage. On the Unlimited and Pro plans, you can "rebill" these costs to your clients, often adding a markup to create your own profit.

Absolutely! You can upgrade from Starter to Unlimited (or Pro) as you sign more clients. If you upgrade mid-month, you will only be charged the prorated difference. You can also downgrade if your needs change.