For Businesses That Need Dedicated Support

PREMIUM SUPPORT:

The speed, clarity, and strategic help of a full team—without the headcount.

Scale faster, resolve issues instantly, and make decisions with confidence using HighLevel Premium Support.

Direct access to your dedicated support team through Slack and Zoom— so you get fast answers, clear guidance, and time back to focus on growing your business.

Premium Support Changes the Game:

Here's what users experience after upgrading.

It feels like we just hired 12 new assistants.

- Danny, Razor Ridge Leads

Premium Support has been a total game changer—solving issues fast and saving us hours.

- Matt, Symplast Development

Premium Support is going to save my team HOURS every month. Loving it so far.

- Zach, Hello Church

97%

Customer Satisfaction (CSAT) Score

Customers love it.

83%

Faster Response Times

No more waiting.

4x

Faster Resolutions

Problems solved 4X faster.

Upgrade to Premium Support

Why Premium Support? Because your time is too valuable.

Running a business is hard enough. Waiting on tickets, hunting down answers, or wasting hours on trial-and-error slows your growth. Premium Support isn’t just help—it’s a partnership. Our team becomes your team.

Speed

No more waiting. Premium Support gives you direct access to experts via Slack or Zoom who know your setup. Quicker answers; less waiting, so YOU stay focused on what matters

Clarity

Premium Support doesn’t just fix problems, it helps prevent them. Your dedicated support rep becomes a strategic guide so that you can move forward with confidence

Bandwidth

Premium Support acts like extra hands on your team—solving problems quickly so you can lead, sell, and execute without friction.

What you get with Premium Support

Upgrade to Premium Support

Before Premium

Waiting on tickets

Repeating your issue

Numerous support articles

Uncertainty on best practices

After Premium

Get instant help via Slack & Zoom

Dedicated reps who know your setup

Human walkthroughs and clarity

Expert guidance, instantly

Standard Support vs Premium Support

Standard support works for simple issues, but when your business relies on HighLevel to run daily operations, you need solutions that go beyond… standard.