Can't log into your HighLevel account?

Here are two ways to get back in.

This page is for login help only.

Do not submit standard support requests here as this will result in a slower resolution time. You can learn how to submit a standard Support Request by visiting gohighlevel.com/support.

Option 1 (Fastest): Have another Agency Admin reset your password

If someone else on your account has Agency Admin access, they can update your password right now without waiting on support.

  1. Ask them to go to app.gohighlevel.com/settings/team (or your whitelabel domain).

  2. Have them locate your user profile and update the password to something you both know.

  3. Log in with that password.

  4. Once you're in, change it to something only you know.

No ticket. No wait time.

Option 2: Submit a login help request

No other Agency Admin available? Fill out the Account Lockout Support Form by clicking the button below and an agent will follow up as quickly as possible.