Job Applicant Privacy Notice

Some of this information (like demographic data) is considered sensitive under privacy laws. We don't need it to evaluate you for a job—we only collect it if you choose to provide it, and only to meet legal requirements.

Depending on the role, we may also run background checks or obtain security clearances as required by law.

IV. Lawful Basis for Processing

Privacy laws require us to have a valid reason to use your Personal Data. Here are the reasons we may rely on:

• You gave us permission

• We need to in order to consider you for a job

• We have a legitimate business reason (like evaluating whether you’re a good fit) that doesn’t override your rights

• We’re legally required to

• Another reason allowed by law

You can object if we’re relying on legitimate interests—just contact us using the details in this Notice. If you gave consent, you can withdraw it anytime (though this won’t affect anything we did before you withdrew). If we need your information to process your application, we can’t move forward without it.

V. Cookies

To learn about HighLevel’s use of cookies and the use of opt-out preference signals such as Global Privacy Control (“GPC“), please read our Cookie Notice.

VI. Purposes for Processing Personal Data

We use your information to:

• Recruiting purposes, including assessing your skills and qualifications, arranging interviews, making hiring decisions, communicating with you, preparing offer letters, engaging in precontractual activities, and making arrangements for your future employment;

• Proactively researching your background and skills and contacting you if we think you would be suitable for another role at HighLevel;

• Improving HighLevel’s Recruitment Process, including interview practices, diversity, equity, and inclusion, and talent management;

• Record keeping; and

• Compliance with relevant legal requirements such as EEOC reporting obligations and affirmative action obligations.

You have specific rights regarding your Personal Data. This section describes your rights, and how you can exercise those rights.

VII. Automated Decision-Making

We don’t make hiring decisions using only automated systems. A real person is always involved.

VIII. Sharing Personal Data

A. Overview of Data Sharing Practices

We share your information with companies that help us with recruiting. They’re required to protect your data. These include:

• Recruiting software providers

• Cloud and infrastructure providers

• Communication and collaboration tool providers

• Analytics and reporting providers

We may share your information if required by law or legal proceedings.

We may also share your information if HighLevel is acquired or merges with another company, or with our affiliates when needed for recruiting.

B. Sale of Personal Data

HighLevel does not sell your Personal Data for money. However, our use of advertising and analytics services may constitute a “sale” or “sharing” under laws like California’s CCPA. If you would like to opt out, please see Your Privacy Rights above.

HighLevel does not expect that the Personal Data of individuals under 16 is being collected, sold or shared, given that children are not expected to apply for an open position at HighLevel.

C. Transfers of Personal Data Outside the EEA

HighLevel is based in the United States, and we work with teams and vendors around the world (including India). If you’re applying from outside the US, your information may be transferred internationally. We use legal safeguards approved by regulators to protect your data during these transfers.

IX. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to: access it, correct it, delete it, limit how we use it, object to certain uses, get a copy in a portable format, withdraw consent, opt out of “sales” or “sharing” (under California law), not be discriminated against for exercising your rights, or file a complaint with a regulator. Not all rights apply everywhere—it depends on local law.

A. Exercising Your Privacy Rights

To exercise any of the rights described above, please contact us using one of the methods below. We may require additional information to verify your identity before processing your request.

• Calling us at  +1 888 732 4197

• Emailing us at [email protected]

• Writing us at

  • HighLevel Inc.

    ATTN: Legal Department 5473 Blair Rd Ste 100, PMB 383313, Dallas, Texas 75231-4227

  • For the UK:

    Rickert Services Ltd U

    - HighLevel Inc. -

    PO Box 1487

    Peterborough

    PE1 9XX United Kingdom

    [email protected]

  • For the EU:

    Rickert Rechtsanwaltsgesellschaft mbH

    - HighLevel, Inc. -

    Colmantstraße

    1553115 Bonn

    Germany

    [email protected]

X. Privacy of Children

The Recruitment Process is not directed at children under the age of 18. Children under the age of 18 will not participate in the Recruitment Process. If you believe we might have any Personal Data from or about a child under 18, please contact us.

XI. Retention of Your Personal Data

We retain your Personal Data for as long as reasonably necessary to fulfill the purposes described in this notice, including to evaluate your candidacy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the nature of the data and applicable legal requirements.

XII. How we Protect Your Personal Data

We take security seriously. We use encryption and other safeguards to protect your information, and we have dedicated teams focused on keeping your data safe.

XIII. Contact Us

If you have any questions or comments about this Notice, how we collect and use your Personal Data, your choices and rights regarding such use, or if you wish to exercise your privacy rights, please contact us by email at [email protected].

XIV. Changes to This Notice

If we make significant changes to this Notice, we’ll update it and post a new effective date.